I’m Lori Cai, a
Product Designer

I specialize in crafting user-centric digital solutions that blend innovative design with data-driven insights, turning creative vision into compelling user experiences.

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Take a look at my
‍Design Portfolio

AI+ HMI Design

Autonomous Cab Riding System Design

Empower the autonomous cab riding experience by redesigning AI in-car system and interactions.

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AI Design

On-Device AI Product

Revolutionize software interactions through natural human language, transforming human-computer interaction to natural language prompts using accurate, fast, and affordable AI agents.

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HCI Design

Espoirer Mobile App Design

Streamline and optimize the logistics management system for Espoirer by designing a groundbreaking 0-1 delivery app for drivers.

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AI Design

AI Discovery Tool Design

A web application designed to simplify the process of discovering AI tools tailored to users customiazed requirements.

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UX Research

Immersive exhibition
UX Research

UX research project at The Museum of Flight, conducting usability testing to optimize interactive kiosk interfaces for enhanced engagement.

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HMI Design

HMI Design for Auto-Driving

AI-powered HMI for autonomous cars, integrating four screens to aid novice drivers and adapt to diverse driving conditions.

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Product Design

DrayEasy Web app Redesign

Redesign the order management and order tracking flows to meet the stakeholders' needs.

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Browse all HCI Portfolio
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Who’s behind all the great work?

2+ years of experience

With over seven years of collaborating on projects across roles such as UX Designer, PM, Strategist, and more.
The recent 2 years as a UX designer, I've successfully brought 6+ projects to life.

Interdisciplinary Expertise

My diverse background spanning advertising, business, and marketing equips me with a comprehensive understanding of processes from program management to research, product design, and launch, enabling me to adeptly support and pivot across various roles.

More about me

Take a look at my Work Experience

Here are part of my experiences in the HCI field, including different fields and roles.

See full resume
Jan2024 - Jun 2024

Prduct Designer@NEXA.AI

  • Lead the intern team in launching 2 AI-driven products, leading to 35k+ new registrations.
  • Iterated Conversational AI Search feature collaboratively with engineering team and won Top1 in the launch day on Product Hunt.
  • Built a design system across web and mobile apps to standardize design protocols and improve visual consistency.
  • Designed 4 video prototypes for a new product, helping visualize technology advantages.
Aug2023 - Nov 2023

UX Researcher@Museum of Flight

  • Applied UX Research Strategies for the "Home Beyond Earth" special exhibition.
  • Conducted 27 online interviews, 2 focus group discussions, 3 round onsite kiosk observations, and 2 expert interviews on the RFID technology.
  • Collected 370+ user insights and redesigned 44 Screens.
Aug2023 - Nov 2023

Web Design Contractor@SAM

  • Developed a user-centric IA and created a comprehensive design system.
  • Conceptualized and built responsive website, collaborating with developers for accurate implementation.
  • Conducted stakeholder interviews and user tests to refine the design.
Aug 2023 - Sep 2023

Chatbot Designer@UW

  • Directed the design and launched a Tidio chatbot.
  • Facilitated 10 in-depth interviews and led usability testing.
  • Post-launch observed a 32.5% reduction in FAQ to admissions officers, a 40% increase in student engagement rates, and a notable improvement in student experience satisfaction by 60%.
May 2023 - Aug 2023

Product Design Contractor@ESP

  • Spearheaded the full-cycle design strategy for Espoirer’s delivery app, design from sketches to polished high-fidelity interfaces.
  • Collaborated intimately with development teams, ensuring design integrity throughout the implementation phase.
  • Upticked in the delivery rate from 92% to 96%, marking a tangible and positive impact on business performance.
Feb 2023 - May 2023

Product Designer@Drayeasy

  • Teamed with diverse units to refine DrayEasy’s order management.
  • Organized tests, validated design assumptions and iterated based on stakeholder feedback.
  • Instrumental in enhancing user experience, with users able to retrieve critical information in just 5 seconds on average, leading to a marked 80% surge in operational efficiency and a 72% elevation in overall user satisfaction