I’m Lori Cai, a  

Product Designer

I specialize in crafting user-centric digital solutions that blend innovative design with data-driven insights, turning creative vision into compelling user experiences.

john carter hero image

Take a look at Lori's
‍Design Portfolio

AI Design

On-Device AI Product

Revolutionize software interactions through natural human language, transforming human-computer interaction to natural language prompts using accurate, fast, and affordable AI agents.

View Project
AI+ HMI Design

Autonomous Cab Riding System Design


Empower the autonomous cab riding experience by redesigning AI in-car system and interactions.
‍

View Project
HCI Design

Espoirer Mobile App Design


Streamline and optimize the logistics management system for Espoirer by designing a groundbreaking 0-1 delivery app for drivers.

View Project
AI Design

LLM Conversational Search Platform


A web application designed to simplify the process of discovering AI tools tailored to users' customized requirements.
‍

View Project
UX Research

Immersive exhibition
UX Research


UX research project at The Museum of Flight, conducting usability testing to optimize interactive kiosk interfaces for enhanced engagement.

View Project
HMI Design

HMI Design for Auto-Driving


AI-powered HMI for autonomous cars, integrating four screens to aid novice drivers and adapt to diverse driving conditions.

View Project
Browse More Projects
experience image

Who’s behind all the great work?

3+ years of experience

With over seven years of cross-functional experience spanning roles such as UX Designer, Product Manager, and Strategist, I’ve spent the past three years focusing on UX design--bringing 10+ projects from concept to launch.

Interdisciplinary Expertise

My background in advertising, business, and marketing gives me a holistic understanding of the product lifecycle—from program management and research to design and launch—allowing me to adapt seamlessly and contribute across multiple roles.

More About Lori

Take a look at my Work Experience

Here are part of my experiences in the HCI field, including different fields and roles.

See full resume
Jan2025 - Now

Founding Designer@MentorUp

  • Leading product design and project management at an early-stage startup—building product strategy, crafting user experiences, and guiding agile processes from initial idea to expected launch in July.
Jan2025 - Mar 2025

Usability Researcher@Sevco Security

  • Collaborated with the cybersecurity SaaS company to lead user research for a complex enterprise platform.
  • Conducted usability studies, developed research plans, and synthesized insights into a comprehensive research report to inform design decisions.
Jan2024 - Jun 2024

Prduct Designer@Nexa.AI

  • Lead the intern team in launching 2 AI-driven products, leading to 35k+ new registrations.
  • Iterated Conversational AI Search feature collaboratively with engineering team and won Top1 in the launch day on Product Hunt.
  • Built a design system across web and mobile apps to standardize design protocols and improve visual consistency.
  • Designed 4 video prototypes for a new product, helping visualize technology advantages.
Aug2023 - Nov 2023

UX Researcher@Museum of Flight

  • Applied UX Research Strategies for the "Home Beyond Earth" special exhibition.
  • Conducted 27 online interviews, 2 focus group discussions, 3 round onsite kiosk observations, and 2 expert interviews on the RFID technology.
  • Collected 370+ user insights and redesigned 44 Screens.
Aug2023 - Nov 2023

Web Design Contractor@SAM

  • Developed a user-centric IA and created a comprehensive design system.
  • Conceptualized and built responsive website, collaborating with developers for accurate implementation.
  • Conducted stakeholder interviews and user tests to refine the design.
Aug 2023 - Sep 2023

Chatbot Designer@UW

  • Directed the design and launched a Tidio chatbot.
  • Facilitated 10 in-depth interviews and led usability testing.
  • Post-launch observed a 32.5% reduction in FAQ to admissions officers, a 40% increase in student engagement rates, and a notable improvement in student experience satisfaction by 60%.
May 2023 - Aug 2023

Product Design Contractor@ESP

  • Spearheaded the full-cycle design strategy for Espoirer’s delivery app, design from sketches to polished high-fidelity interfaces.
  • Collaborated intimately with development teams, ensuring design integrity throughout the implementation phase.
  • Upticked in the delivery rate from 92% to 96%, marking a tangible and positive impact on business performance.
Feb 2023 - May 2023

Product Designer@Drayeasy

  • Teamed with diverse units to refine DrayEasy’s order management.
  • Organized tests, validated design assumptions and iterated based on stakeholder feedback.
  • Instrumental in enhancing user experience, with users able to retrieve critical information in just 5 seconds on average, leading to a marked 80% surge in operational efficiency and a 72% elevation in overall user satisfaction